Terms & Conditions
TERMS & CONDITIONS
1. Introduction
These Terms & Conditions govern the use of the website and services provided by PepEurope LTD. By accessing our website, placing an order, or using any part of our services, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue using the website.
2. Definitions
- Website – refers to pepeurope.net
- Customer/User – any person making a purchase or using our services
- We/Us/Store – refers to PepEurope LTD
3. Use of the Website
By using the website, you agree to:
- Provide accurate and truthful information
- Make purchases for lawful purposes only
- Not engage in activities that may disrupt website functionality
We reserve the right to restrict access or terminate accounts in case of misuse.
4. Products & Availability
We make every effort to ensure product descriptions, images, pricing, and availability are accurate. However:
- Minor variations in color or packaging may occur
- Availability may change without notice
- We reserve the right to limit quantities or discontinue products
In case of pricing or availability errors, we may cancel or adjust the order after notifying the customer.
5. Orders & Payments
5.1 Order Confirmation
Your order is confirmed once payment is completed. You will receive an email with order details.
5.2 Accepted Payment Methods
- Credit and debit cards (Visa, MasterCard)
- PayPal
- Bank transfer (for larger orders)
All payments are processed through secure encrypted gateways.
6. Shipping & Delivery
By placing an order, you agree to our Shipping Policy. Key points include:
- Orders paid before 12:00 PM PST ship same day
- Shipping cost and delivery times depend on the selected method and destination
- Tracking numbers are provided by email once the package ships
We are not responsible for delays caused by customs, carriers, weather, or external factors.
7. International Shipping
Some products may not be available for international delivery due to legal restrictions. Customers are responsible for ensuring that the products they purchase comply with their local import regulations.
8. Returns & Refunds
Returns are accepted within 14 business days, provided the product is:
- Unopened
- Unused
- In original packaging
Certain items (e.g., opened supplements) cannot be returned for hygiene reasons.
Refunds are issued within 7 business days after inspection. Customers are responsible for return shipping unless the item was incorrect or damaged.
9. Limitation of Liability
We are not liable for:
- Delivery delays caused by third parties
- Damages caused by misuse or improper handling of products
- Losses resulting from incorrect customer information
- Errors on the website due to technical issues
Your use of the website is at your own risk.
10. Intellectual Property
All content, including graphics, text, images, and website design, is the property of PepEurope LTD. Copying, distributing, or modifying content without permission is prohibited.
11. Privacy & Cookies
Your personal data is processed in accordance with our Privacy Policy and Cookie Policy. By using the website, you consent to the use of cookies.
12. External Links
Our website may contain links to third-party websites. We are not responsible for their content, security, or accuracy.
13. Account Registration
Users must keep login details secure. We are not responsible for unauthorized account access caused by user negligence.
14. Modification of Terms
We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on the website.
15. Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes will be handled in the appropriate UK courts.
16. Contact
If you have questions regarding these Terms & Conditions, please contact us at:
📧 sales@pepeurope.net
📱 Telegram: 24/7 Support